A mind, once stretched by a new idea, never regains its original dimensions.
—Oliver Wendell Holmes, Jr.
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Lawlor understands DePauw as well as I do. They have the ability to internalize how this institution is different from others. Lawlor captures the essence of the institution, and that’s why we keep working with them. We get results.
— Dr. Robert Bottoms
President Emeritus, Director of the Janet Prindle Institute for Ethics
DePauw University
Greencastle, Indiana
The Smarketplace Archives: August 2009
Dealing with the fear of change
Posted August 18th, 2009, by John L.
During a recent dinner conversation, the topic of challenges facing higher education today came up. One person noted that a culture that “feared change” was more ubiquitous on college campuses than one would expect at learning communities dedicated to the quest for knowledge. It was that comment that reminded me of the late W. Edwards Deming, the father of the Total Quality Management (TQM) movement.